I’ve never been in therapy before. What should I expect?

During your first session, your counselor will ask you questions to get to know you better. You will have time to discuss concerns and hesitations you may have about therapeutic services. After your counselor gets to know you, they will support you in creating a path where you can work together towards your wellness.

What safety precautions are you currently taking in regards to COVID-19?

In order to ensure the safety of our counselors and clients, we are currently only providing Telehealth services. You may see your counselor over a video chat platform or talk on the phone for your session, whichever you prefer.

Can I bring someone with me?

You are welcome to bring someone with you to support you in your session. As you and your counselor work together, if there are relationship conflicts with someone in your life whom you would like to bring, you may discuss this with your counselor. They will request a release of information be completed to proceed prior to the session, and may want to discuss what you would and would not like the other person to know about your wellness path.

Do you take insurance?

Currently we take BCBS PPO, Aetna and Cigna insurance. We can produce a superbill for you to provide to your insurance company if you have a different insurance and would like to work with us. We are working to hopefully soon be able to accept Medicare, and Tricare. If you have UHC we can currently bill as an out-of-network provider.

Do you take private pay or have a sliding scale fee?

Yes! We do take private pay clients whom wish to pay for their sessions rather than going through their insurance company. We additionally have a sliding scale fee for clients if needed. Please call for details. Prior to your session you will receive a Good Faith Estimate to inform you of what you can expect for your fees for services.

GOOD FAITH ESTIMATE Information:

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• You will receive a Good Faith Estimate in writing or electronically before your service or item.

• There may be additional items or services recommended that are not reflected in the good faith estimate.

• Good Faith Estimate is only an estimate, and that actual items, services, or charges may differ.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• The initiation of a patient-provider dispute resolution process will not adversely affect the quality of your care.

• The Good Faith Estimate is not a contract and does not require the client to obtain the items or services from any of the providers or facilities identified in the good faith estimate.

• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.